1. Home
  2. Privacy Policy
Privacy Policy

Your Privacy Our Priority

How your personal information is collected, why it's used, and how it's kept secure — it's all laid out here in plain English, with nothing hidden.

Last updated: January 2026
Table of Contents
Quick Summary

V88 your Privacy committed to protecting. We only collect what's necessary, never sell your data to third parties, and keep everything secured with 256-bit SSL encryption. Read this page to understand how you stay in full control of your information.

Section 01
Introduction & Scope

V88 is a trusted online Sports Betting and gaming platform in Bangladesh. We believe that user Privacy Protecting your data is not just a legal obligation — it is our ethical responsibility too.

This Privacy Policy Applies to v88's website, mobile app, and all associated services. By using our platform, you consent to the collection and use of your information as described in this policy.

  • This policy has been prepared in accordance with applicable data protection laws in Bangladesh.
  • This policy does not apply to third-party websites or services linked from v88.
  • Members will be notified in advance of any changes.
Section 02
What Information We Collect

V88 only collects information that is genuinely necessary to provide our services. We do not request or retain any data beyond what is needed.

Data Type Example Mandatory?
Identity Information Name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial Information Payment methods, transaction history Yes
Device Information IP address, browser type, operating system Automatic
Usage Information Page visits, betting history, login timestamps Automatic
Communication Records Support chat, email correspondence Optional
KYC Verification

To ensure the security of financial transactions and prevent money laundering, we collect identity and address verification documents through our KYC (Know Your Customer) process. This information is stored securely on encrypted servers.

Section 03
How We Collect Data

V88 collects information through several methods. Our goal is to keep you fully informed about each of them. Privacy Policy Primary purpose.

  • Direct Collection: Information you provide during registration, KYC submission, support contact, and payment processing.
  • Automatically Collected: When you use our website or app, information is collected through cookies, log files, and analytics tools.
  • From Third Parties: Transaction verification data is received from payment processors (e.g., bKash, Nagad).
  • Public Sources: Publicly available information may sometimes be verified to assist with fraud detection.
Section 04
Purpose of Data Use

We use your information only for specific, limited purposes — never for anything else without your consent.

  • Account Management: To process registration, login, identity verification, and account security.
  • Service Delivery: To process bets, complete payment transfers, and distribute bonuses.
  • Security: To detect and prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve support tickets and handle complaints.
  • Improvement: To improve platform experience and performance.
  • Legal Obligation: To comply with regulatory authority guidelines.
  • Personalised Offers: To send you relevant promotions based on your preferences (where consent has been given).
Marketing Communications

If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting our Help Center contact us or use the Unsubscribe link in any of our emails to opt out.

Section 05
Data Sharing & Disclosure Policy

V88 never your Personal Data Is Never Sold. However, in certain specific circumstances, limited information may be shared with trusted parties.

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket are provided with the necessary information to complete transactions.
  • Technology Service Providers: Contracted service providers for hosting, cloud storage, and analytics — all bound by strict confidentiality agreements.
  • Law Enforcement: When required by court order or government directive.
  • Fraud Prevention: Limited data may be shared with fraud detection agencies.
Our Commitment

V88 never sells or rents your information to advertisers, data brokers, or any other commercial entity. This is our unwavering policy.

Section 06
Cookies & Tracking Technologies

V88 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Essential Cookies Analytics Cookies Functional Cookies
  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Analytics Cookies: To understand how many users visit which pages and for how long — without identifying anyone.
  • Functional Cookies: To remember your language, theme, and other preferences.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Section 07
Data Retention & Security

V88 uses industry-leading technology to keep your data secure. Our Privacy Our security measures are multi-layered.

  • 256-bit SSL Encryption: All data transfers across the website and app are encrypted.
  • Encrypted Database: Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication: Two-Factor Authentication for access to sensitive information.
  • Regular Audits: Regular system audits conducted by third-party security specialists.
  • Restricted Access: Only authorised staff can access data on a need-to-know basis.
Data Retention Period

All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal and regulatory obligations, after which it is securely deleted.

Section 08
Your Privacy Rights

Every member of v88 has important rights over their own data. We respect these rights and are here to help you exercise them.

Right to Access
You may request to see what information we hold about you at any time.
Right to Correct Your Information
If any of your information is incorrect or outdated, you can request a correction.
Right to Erasure
You may request deletion of your data at any time, unless we are required to retain it by law.
Right to Restrict Processing
You may request that your data be restricted from use for specific purposes.
Right to Data Portability
You can download your information in a standard, portable format.
Right to Withdraw Consent
You may withdraw consent for marketing or optional data processing at any time.
Want to Exercise Your Rights?

To exercise any of the rights listed above, Help Center Contact us or support@v88-taka.com send us an email at the address provided. We will respond within 30 business days.

Section 09
Children's Privacy Protection

V88 is strictly for adults aged 18 and above. We never knowingly collect information from minors.

  • Age is verified at the point of registration, and accounts for users under 18 are not accepted.
  • Any data inadvertently collected from a minor will be deleted immediately.
  • If your child has accidentally created an account, please Help Center Let us know.
Section 10
Privacy Policy Updates

V88 may update this Privacy Policy may be updated. When changes are made, the revised date will be reflected on this page, and members will be notified directly for any significant updates.

  • Minor changes will be updated on this page only.
  • Members will be notified by email or in-app notification at least 14 days before any major changes take effect.
  • Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
Section 11
Contact & Complaints

This Privacy Policy If you have any questions about this or concerns regarding the protection of your data, please get in touch with us.

  • Email: support@v88-taka.com
  • Live Chat: Help Centre page for 24/7 support in Bengali.
  • For privacy-related complaints, please send an email with "Privacy" in the subject line.
  • An initial response will be provided within 48 hours of a complaint being submitted.
How We Protect Your Data

V88's multi-layered security system ensures your privacy is protected

256-bit SSL Encryption
Every transaction and login session is secured with banking-grade 256-bit SSL encryption, keeping your data completely safe from external access or theft.
Two-Factor Authentication (2FA)
Keeping Two-Factor Authentication active during login and for important account changes ensures no one can access your account without your permission.
Encrypted Database
All data stored on our servers is protected with AES-256 encryption. Multi-level authorisation is required to access the database.
No Data Sales
v88 never sells your personal data to advertisers or data brokers. Your information is used solely to serve you.
Regular Security Audits
Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities found are addressed promptly.
Your Data, Your Control
You can request to view, correct, download, or delete your personal data at any time. Your privacy remains in your hands.
Join Safely
Your Privacy Protected — Get Started Now

Your data is completely safe with v88. With a transparent privacy policy, robust security measures, and support available in Bangla, we're always here for you.

Register Now Get Help
Data Is Never Sold SSL Secured 24/7 Bangla Support Free Registration
Responsible Betting Notice

V88 is strictly for users aged 18 and above. If you have any questions about your personal information, Help Center Contact us. For more information about betting Responsible Gaming View page.

বাংলা